ISO 17020
Quality management requirements for inspection bodies:
ISO 17020:2012
For whom: Quality Managers, Technical and administrative staff from inspection body (for ex. Atomic Energy institute giving license for use of radioactive sources, Consumer protection bureau when they are doing inspection for food products in the market or any other organization involved in conformity assessment of products according to guidelines or standards)
This course is addressed to people working in institutes acting as Inspection Body. It will provide detailed information about the requirements to be fulfilled by the institute in order to be accredited as Inspection Body.
The course contents contains the following components:
- Inspection: definitions, Independence and impartiality of the inspection body, type of an inspection body
- Quality system: organization and management
- Personnel
- Equipment
- Inspection methods and procedures
- Records and inspection certificates
- Customer feedback, complaints and appeals
Group size: 15-25
Duration: 3-5 days